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Case Study · Legal

From startup to secure — in under a week.

How New Harbor stood up a complete, secure IT environment for a brand-new remote law firm — with zero disruption to client work already underway.

ClientSoundview Family Law PLLC
IndustryFamily Law
ModelFully remote
Founded2025
< 1 week

From first call to fully operational — laptops, email, phones, and security.

Zero

Days of disruption to active client work during the entire setup.

100%

Cloud-based and remote-ready from day one, built to scale as the firm grows.

The challenge

A firm that had to be live — before it had any IT.

When Denise Hansen founded Soundview Family Law, she built it as a fully remote practice from day one — and she was already serving clients. What she didn't have yet was the infrastructure a modern firm runs on: no laptops, no email, no phones.

The brief was simple and unforgiving: get everything set up right, in less than a week, without interrupting active client work. Denise needed to hand off IT completely and trust that it would be done properly the first time.

Our approach

Move fast — and build it to last.

We worked dynamically, adjusting timelines and priorities in real time as the firm's needs took shape. Every recommendation was chosen to keep the environment lean, secure, and easy to manage as Soundview grows:

  • Microsoft 365 Business Premium
    Secure email, calendaring, and productivity on the firm's own domain.
  • Surface Laptops
    Reliable, portable, business-grade hardware that's quick to deploy.
  • Microsoft Intune + Autopilot
    Streamlined, scalable device setup — every laptop configured and secured out of the box.
  • Microsoft Teams Phones
    Professional voice communication with proper call handling and voicemail.
  • Clio + Microsoft 365 integration
    Matter-based collaboration built for the way a legal practice actually works.

Soundview was initially wary of Surface hardware after a past experience with tablets. We stood behind the recommendation — and they were thrilled with the result.

The outcome

Everything a firm needs — delivered in under a week.

  • Procured and deployed secure, business-grade laptops
  • Built and hardened their Microsoft 365 tenant
  • Activated business email and calendaring on their own domain
  • Set up Teams Phones with professional voicemail and call handling
  • Integrated Clio with their Microsoft environment
  • Locked down security with Defender for Business, MFA, and baseline Intune policies

The result? Soundview launched with a polished, professional presence and zero operational delays — free to focus entirely on clients instead of untangling IT.

When I decided to start Soundview Family Law, I wanted the most seamless transition possible for my clients. The New Harbor team brought that vision to life — we were up and running in just a week. They prioritized our goals, handled every detail with professionalism and care, and gave me the comfort of knowing we have the right team in our corner.

S Denise Hansen
Owner, Soundview Family Law PLLC

Key takeaways

Why it worked.

Fully operational IT deployment completed in under a week.

Zero disruption to active client work during setup.

An integrated tech stack tailored to legal practice needs.

Long-term security and manageability built in from day one.

A laptop showing a secured connection

Your next step

Need to launch fast — and do it right?

Whether you're starting from scratch or rethinking the setup you have, we'll help you build an IT environment that's secure, professional, and ready to grow. Start with a free checkup — no sales pressure, no obligation.